Mount Pleasant Group is the trade name used by Mount Pleasant Memorial Services, and represents the common vision and purpose shared by Mount Pleasant Memorial Services, Mount Pleasant Group of Cemeteries and Canadian Memorial Services.
The Mount Pleasant Group of companies respects your right to privacy, and we are committed to protecting it. For that reason we have taken measures that protect the privacy of personal information held by us.
Our privacy commitment meets or exceeds the standards and requirements set out in the federal Personal Information Protection and Electronic Documents Act and the Canadian Marketing Association's Code of Ethics and Standards of Practice.
When you provide us with your personal information, it helps us to serve your needs better. We collect personal information for the following purposes:
- To set up, administer and deliver the products and services you have arranged to purchase from us;
- To provide you with ongoing service;
- To follow-up or introduce you to related products and services offered by the Mount Pleasant Group of companies that may better serve you or may be of interest to you;
- To understand your needs and preferences in order to develop products, programs and services that will better meet your needs;
- To meet legal and regulatory requirements
Trust is earned when information offered in confidence, remains in confidence. The Mount Pleasant Group of companies does not disclose your personal information for purposes other than those for which it was collected, except as required by law. Furthermore, we do not provide, rent or sell personal information to any third party organization or individual(s) other than our affiliated companies, suppliers and agents who work on our behalf to provide you with the products and services that will best meet your needs. Assuming you have granted us consent, access to personal information by our affiliated companies, suppliers and agents is granted only upon verification that they have a privacy policy in place which complies with federal and/or provincial legislation.
Finally, personal information is held only as long as it is deemed necessary and relevant to the purposes for which it was intended.
To ensure that your personal information is held secure and is used in accordance with applicable federal and/or provincial privacy legislation, the Mount Pleasant Group of companies has established a Privacy Officer. The Privacy Officer has the responsibility for co-ordinating overall privacy protection and compliance with the federal and/or provincial privacy laws in place. The Privacy Officer is located at Mount Pleasant Group, Suite 500, 65 Overlea Boulevard, Toronto, Ontario M4H 1P1.
During the course of our business relationship with you, we will obtain your consent, either in written, electronic or verbal form to collect, use and disclose your personal information. In addition, when we collect your personal information we will explain how we intend to use the information before you share it with us.
At any time you wish to rescind your consent or opt out of further marketing and promotional communications you may do so. All promotional vehicles will provide a means by which you can indicate that your consent is granted. If the appropriate consent is not provided, we will remove your name from all future promotions. If you wish to rescind your prior consent this can be done by indicating your wishes in one of the following ways:
- Mail your request to The Mount Pleasant Group of Companies, Attention: Privacy Officer
Suite 500, 65 Overlea Boulevard, Toronto, Ontario M4H 1P1
- Phone the Privacy office at 416-696-7866
- E-mail the Privacy Officer at privacyofficer@mountpleasantgroup.com
If you want to receive a copy of your personal information we have on file, please contact us in writing to the above address to the attention of the Privacy Officer.
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