i. If the death was unexpected:
- Dial 911 to summon emergency assistance (an ambulance, the fire department or the police) and a coroner
- The coroner (an official responsible for investigating deaths) will come to your home and will sign a death certificate which gives you permission to contact a funeral home to make arrangements to transfer your loved one. Or, they may decide that an autopsy is required:
||If permission is provided:
- You should contact the funeral home and inform them of the death. A representative of the funeral home will then provide you with information on how to proceed
||If an autopsy is required:
- Your loved one will be taken to the coroner’s facility - you should contact the funeral home and inform them of the death and that an autopsy has been requested by the coroner (or a doctor)
- The funeral home will arrange for the transfer of the deceased to the funeral home once the coroner has signed the death certificate.
- The funeral director will then make arrangements to meet with you to finalize the details of the funeral service
ii. If the death was expected:
- If your doctor has provided you with instructions before the death, you should follow them now. Otherwise, dial 911 to summon emergency assistance (an ambulance, the fire department or the police) and a coroner (the coroner or doctor needs to sign the death certificate before your loved one can be transferred to the funeral home)
- Contact the funeral home and inform them of the death. A representative of the funeral home will then provide you with information on how to proceed
- You can contact the cemetery of your choice directly and ask for a representative who can help you make all of the cemetery arrangements, or the funeral director can help you by recommending an appropriate cemetery.
You can access a checklist in the Other Inquiries section of our web site to help you with making arrangements.