What Our Customers Have to Say

Hi Lucy, Thank you so much for this. The design you have sent us looks great and is much closer to what I provided. We are happy with it and are ready to proceed. Dan and I really appreciate all of the work you’ve put into this, we know you went the extra mile for us and sincerely want to thank you for that. All the best…

Hi Gaetano. Once again thank you for all your assistance in locating my Grandparents headstone yesterday, and responding so quickly in having it raised, so that it once again sits above their grave. Your kindness will mean so much more than you can imagine to my Father, I can now bring him to honour his parent’s final resting place, while at 92 this may be the last time he is still able to. With sincere appreciation…

Good afternoon, On Thursday we brought our mother ... home to Toronto to place her ashes with my father at Prospect Cemetery. I cannot say enough about the staff there - they were outstanding. When I called the cemetery prior to the 29th, Val was kind enough to provide me with directions and a map. I inquired about a friend of mine who was buried in 1994 and Val remembered my friend’s family. She spoke so beautifully about my friend and her family. I was so happy to know others still remembered my dear  friend. When I arrived at the cemetery one of the grounds workers was kind enough to stop what he was doing  and help me find my friend’s stone. Lucy assisted my sister with the paperwork and she took the time to research and answer all our questions  regarding not only my mom’s burial, but also gave us the names of all our long deceased family in the plot. Michael took us to the grave and stood with us throughout the ceremony. I appreciated his kind and gentle  manner, and the respect he displayed towards mom and her family. The cemetery is beautifully maintained and it was wonderful to see people walking, running and pushing  strollers through it. My thanks to everyone who made a difficult day brighter and easier to bear.

Hi Michael. Thank you so much and thank you for being so kind, your customer service skills are amazing and if we had more people like you out there dealing with our public it would make our already chaotic world so much easier. I will be passing this on to your supervisor just to let them know how much they should appreciate you as I’m sure they probably already know.